I sent back my return order but haven’t received my refund. What’s going on?

Don’t worry! If you have been given a Return Authorization number (RA#), your return is probably still being processed. You can use the return shipper’s tracking number to confirm that your item has made it back to us. Once our system has finalized your return, you should expect to see your refund within 2-3 business days (depending on your bank).

If you still haven't received your refund, please contact our Customer Support. 

NOTE: PayPal or gift card refunds may take longer to process.