We suggest twisting off the umbrella cap and checking your connection. If connected, allow 4-5 hours to charge in full sunlight. Make sure you're using the on/off switch. If you're still having trouble, contact one of our customer support team members though our live chat widget down below!
Articles in this section
- My LED lights don't work; can you send me replacements?
- Why isn't my phone/USB device charging?
- What do I do if my LED lights don't work?
- How To: Drones App
- Kids Teepee Play Tent
- Bio Filter w/13W UV Sterilizer - Black/Blue SKY1751
- 10ft Portable Hammock Stand w/Accessory Tray, Carrying Case
- Home Accents 4 Panel Room Divider
- Answers To Your Fire Pit Table: SKY2365
- Answers to Your Mini Washing Machine Questions