Order Status & FAQ

Order Status

See the status of your order from BCP & other partner marketplaces.

• Track Your Order

Order Arrived Damaged

• Can I still ask for a refund if the product I received is damaged and out of stock?

Online Marketplace Orders

• Can I still track my BCP order on bestchoiceproducts.com even though I bought it from another online marketplace?
• If I need to return an order purchased through Walmart.com, may I return it back to their store?

Product Defect

• My product is not working and appears to have a defect, how do I fix this?

Order Missing Parts

• Can I request missing parts from my order?

Cancel My Order

• How do I cancel my order?

Questions About My Account

• I forgot the password to my account, how can I retrieve it?
• How Can I Get In Contact With BCP?